Dentists, do you want my team to add 2–20+ full arch cases per month?
Virtual Dentist Connect is our bespoke program that installs our dental call team to triage, financially qualify, take a deposit, and ensure you only pay for attended patients.
Why most implant enquiries never reach the chair, and how we fix it · 4 min
45 minutesNo chargeSee if your practice qualifies
Practices we work with
Our call team sits between the enquiry and your chair.
Most implant enquiries are lost before the consult.
Virtual Dentist Connect, our own dental call team, calls every enquiry within minutes, clinically triages it, financially qualifies it, and books and holds the appointment in your diary.
Follow-upToo slow to call backThey're called back three days later.
Called in minutesEvery enquiry is contacted while they're still thinking about it, seven days a week, not on the next business morning.
Front deskLost in a busy dayThey reach a busy front desk.
Booked and heldStraight into a time you've made available, then confirmed and reminded through to the appointment. If they slip, we re-book them.
QualifyingNever asked about fundingThey're booked without anyone asking whether they can fund treatment.
Financially qualifiedWe establish whether the patient can fund implant treatment before they take up a slot in your diary. Income and readiness checks, and a $50 deposit, before anyone is booked in. No credit checks.
Our team is built for one job: turning implant enquiries into patients who turn up.
Your front desk never chases an implant enquiry again.
A qualified patient appears in the diary with their history already attached.
Called in minutes
Every enquiry is contacted while they're still thinking about it, seven days a week, not on the next business morning.
Clinically triaged
What's going on, what they've already tried, and what they're realistically asking for. Single implant, full arch, or neither.
Financially qualified
We establish whether the patient can fund implant treatment before they take up a slot in your diary.
Booked and held
Straight into a time you've made available, then confirmed and reminded through to the appointment. If they slip, we re-book them.
Three ways a month can end. All three are agreed up front.
You commit to a set number of pre-qualified implant patients each month. What happens next depends only on how many attend. Andy takes you through the exact numbers for your practice on the call.
On plan
We deliver what you paid for
Next invoice: your usual monthly amount, covering the next month.
Ahead of plan
We deliver more than you paid for
Next invoice: next month as usual, plus the extra patients who have already attended.
Behind plan
We fall short of what you paid for
Next invoice: none until the outstanding patients have attended. You never pay twice for the same shortfall.
Put your own case value in and see what the month is worth.
Move the two sliders to match how your practice converts. The maths is simple and yours to check: attended patients, multiplied by the share you convert, multiplied by your average case value.
Held for twelve months, that's $1,728,000 in case revenue against $240,000 invested.
Practice revenue from cases started
$144,000
Package 2 · 10 attended patients
| Attended implant patients | 10 |
| Cases started | 4.0 |
| Management fee | $10,000 |
| Ad spend | $10,000 |
| Total marketing investment | $20,000 |
| Revenue after marketing | $124,000 |
| Return on marketing | 7.2 : 1 |
Illustrative only, using figures you've entered. Not a forecast, a projection of earnings, or a guarantee of clinical or commercial outcomes. Conversion depends on your clinicians, your treatment coordination and your case presentation. All figures AUD, ex GST, excluding the one-off onboarding fee.
45 minutes. We'll use your figures, not ours.
This isn't right for every practice.
We only take practices that can genuinely absorb the patients we send. Better to be clear about that before the call than after it.
| A good fit if |
|---|
| You place implants, or have a clinician in the practice who does |
| You can hold consult slots each week for these patients |
| Someone in the practice owns case presentation and follow-up |
| You want fewer, better-qualified patients rather than a longer enquiry list |
| Not a fit if |
|---|
| You're after a cheap lead source rather than attended patients |
| Your diary is full and there's no room for new implant consults |
| You want to judge the work on cost per enquiry rather than cases started |
| You need a guarantee of a fixed number of accepted treatment plans |
Forty-five minutes. Here's what happens.
Your current position
Where your implant enquiries come from now, what they cost, how many attend, and your average case value. Bring real numbers if you have them.
What we'd run and why
The campaign for your practice, how the call team qualifies each enquiry, and the patient volume your chair capacity supports.
A straight answer
Whether Andy thinks it will work for you. If it won't, he'll say so on the call. If it will, you'll leave knowing the numbers and the start date.
Andrew Le
Founder & Dental Practice Growth Expert
Andrew Le is the founder and managing director of Health Practice Digital. He is a dental practice growth specialist with a passion for helping dental practices across Australia, the UK, United States and Canada. With Health Practice Digital, he is bringing together his love of business and healthcare to form a truly unique dental marketing company putting together a world-class team to achieve great results for their clients.
What principals say.
- ★★★★★
We have been working with Andrew and his team for over 12 months now and have seen nothing but results. Month after month we have seen continuous improvement in patient numbers. We have now added two other clinics to Andrew's services and cannot wait to see those grow also. Great work team!!
Blue Star Dental - ★★★★★
Has been the best decision I've invested in. Andrew and Josh and the whole team are a pleasure to work with and thoroughly know what they are doing and how to make your goals a reality. It's also taken all the stress of digital marketing off my shoulders so I can focus on the dentistry instead. Can't thank you guys enough.
Jane HReservoir Smiles - ★★★★★
Andy and his team are wonderful to work with and have become an extension of our team. With their knowledge, clear communication and ongoing support, we have been able to introduce a number of effective strategies and tools to our practice.
Jac - ★★★★★
Andrew and the team are amazing! Month after month we are seeing growth in our patient numbers. They are a breeze to work with and will go above and beyond to get the results. Cannot thank them enough for their work in helping grow our practice. Highly recommend.
The Gentle Dentist - ★★★★★
They conduct their work with integrity and hold us accountable to ensure we gain the most value from their services. Andy really cares about our practice growth and works as a true partner to the practice.
LeightonSV Dental Centre - ★★★★★
Andrew and his team are fantastic to work with! Knowledgeable and always happy to explain everything they're working on for your Surgerys marketing! Detailed in their reporting with excellent communication skills. Health Practice Digital is always working on the ball to enhance our digital presence and we are excited to be working with them! Highly recommend :)
Mermaid Water Dental - ★★★★★
They have helped our dental surgery be the best it can be. Andrew and Josh are always very helpful, kind and always go above and beyond for us.
Megan Hammond - ★★★★★
Andrew, Josh and the team have been wonderful in their help with our online presence. They care about our progress and catch up with us often to discuss how we are doing and what to do next.
Jack Huynh
Results from practices we work with.
Consults attended, treatment banked and ad spend from practices in Queensland and New South Wales.
Watched the video? Let's look at your numbers.
A 45-minute call with Andy. He'll go through your current implant enquiries, show you how the attended-patient model would work in your practice, and tell you honestly whether it's worth doing.
45 minutesNo chargeSee if your practice qualifies